The Inherent Fallacy of Automation
general-commentary · September 5, 2026
Automation can make a good process more efficient, but it can also make a bad process fail faster.
The Inherent Fallacy of Automation
The inherent fallacy is simple: We have confused making something faster with making it better.
Automation is powerful.
That is exactly why organizations should be careful with it.
Take a broken process and automate it.
Congratulations.
You now have a broken process that operates 24 hours a day.
Bad data moves faster.
Unnecessary emails send automatically.
Customers receive incorrect information instantly.
Employees inherit errors at scale.
A process that annoyed ten people manually can now annoy ten thousand people automatically.
Technology did its job perfectly.
The process was the problem.
That is why the first question should not be:
"Can we automate this?"
Ask:
"Should this process exist this way at all?"
Map it.
Remove unnecessary steps.
Determine where human judgment matters.
Fix the underlying process.
Then automate what deserves automation.
Automation is leverage.
Leverage does not decide whether something is intelligent.
It simply multiplies it.
Unc's Point
Automation multiplies whatever you give it, including stupidity.
The Question
If we removed the technology, would the underlying process still make sense?
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